SHIPPING

processing time

The time it takes me to get an item ready for shipment varies from item to item. You can find more details in the respective article details.

The order for the wool and the accessories will be sent within 1-3 days.

Customs and import duties

Buyers are responsible for any customs or import fees that may apply. I am not responsible for delays caused by customs.

RETURNS & EXCHANGES

I accept returns and exchanges for the yarn (not started), accessories in good condition and for the buy it now handmade products.

Contact me within 14 days of delivery and return the item within 10 days of delivery.